Project Overview:

Docsend, a leading SaaS provider, struggled with low inbound leads despite a growing product. By partnering with our agency, they implemented targeted SEO and demand generation strategies, resulting in a 50% increase in inbound leads, improved organic traffic, and higher engagement rates. 

Business

Docsend is a cutting-edge SaaS company that provides secure document sharing and tracking solutions designed to streamline communication and collaboration for businesses of all sizes. Known for its intuitive platform and robust security features, Docsend empowers organizations to manage and share their most critical documents with confidence, ensuring real-time insights and control over who accesses their content. With a focus on enhancing productivity and protecting sensitive information, Docsend has become a trusted partner for companies seeking to optimize their document workflows in today’s fast-paced digital environment.

Problem

Docsend, a leading SaaS provider for document sharing and tracking, faced a significant challenge: while their product was gaining traction, their inbound lead generation was lagging behind. They needed to enhance their online visibility and attract more qualified leads to drive sustainable growth. Their goals were clear:

  • Increase organic search visibility to capture a broader audience.
  • Implement a robust demand generation strategy that would drive targeted traffic.
  • Leverage marketing automation to nurture and convert leads more effectively.

To achieve these objectives, Docsend partnered with our agency to design and execute a comprehensive SEO and demand generation strategy.

Solution

The Solution

1. SEO Consulting

We began by conducting an in-depth SEO audit of Docsend’s website. Our team identified several key areas for improvement, including on-page SEO, technical SEO, and content gaps. We implemented the following:

  • Keyword Optimization: We targeted high-intent keywords relevant to Docsend’s audience, optimizing existing content and creating new, SEO-friendly landing pages.
  • Technical SEO Enhancements: We addressed site speed, mobile responsiveness, and improved the overall user experience to ensure higher rankings and better engagement.
  • Content Strategy: We developed a content plan focused on long-tail keywords, industry-specific topics, and user intent, positioning Docsend as a thought leader in the SaaS space.

2. Demand Generation with Advanced Segmentation

To complement the SEO strategy, we developed a demand generation campaign focusing on two primary channels: email marketing and Facebook marketing. Our approach included:

  • Email Marketing: Utilizing advanced segmentation, we crafted personalized email campaigns targeting specific user personas at different stages of the funnel. By delivering the right message to the right audience, we increased open rates, click-through rates, and ultimately, conversions.
  • Facebook Marketing: We ran highly targeted Facebook ads using lookalike audiences and interest-based targeting. The ads were designed to capture potential leads’ attention and direct them to optimized landing pages.
  • Lead Nurturing: We integrated the email and Facebook campaigns with Docsend’s marketing automation platform, enabling seamless lead nurturing. This ensured that every lead received timely and relevant follow-ups, increasing the likelihood of conversion.

3. Marketing Automation Integration

To maximize efficiency and ensure a seamless flow from lead capture to conversion, we integrated all efforts into a unified marketing automation platform. This allowed for:

  • Lead Scoring: Automatically scoring leads based on their interactions with emails, ads, and website content.
  • Automated Follow-Ups: Triggering personalized follow-up sequences based on user behavior.
  • Analytics & Reporting: Providing detailed insights into campaign performance, enabling continuous optimization.

The Results

The combined SEO and demand generation efforts led to a significant increase in Docsend’s inbound leads:

  • 50% Increase in Inbound Leads: Within six months, Docsend saw a 50% increase in inbound leads, directly contributing to their sales pipeline.
  • Improved Organic Traffic: Organic search traffic grew by 35%, with targeted keywords ranking on the first page of Google.
  • Higher Engagement Rates: Email open rates increased by 20%, while Facebook ads achieved a 3x return on ad spend (ROAS).

Conclusion

By partnering with our agency, Docsend successfully transformed their inbound marketing strategy. Through targeted SEO consulting, demand generation campaigns, and sophisticated marketing automation, we helped them achieve a 50% increase in inbound leads, fueling their growth in a competitive SaaS market.

What they say

Working with your team has been a game-changer for Docsend. Their strategic approach to SEO and demand generation has not only increased our inbound leads by 50% but also significantly enhanced our online presence. The team’s expertise in advanced segmentation and marketing automation allowed us to deliver highly targeted campaigns that truly resonated with our audience. The results speak for themselves—higher engagement rates, more qualified leads, and a noticeable impact on our sales pipeline. We couldn’t be happier with the partnership and look forward to continued success together.

Alex
Chief Marketing Officer

Outcome

Organic Traffic
43

% Increased

50

% Increased

2

% Increased

Our Process

Process to Achieving 30%+ Growth with Technical SEO Audits

Comprehensive Site Crawl Analysis

We initiated a deep dive into Swagbucks' website, performing a thorough crawl to identify technical issues. This analysis revealed critical problems such as crawl errors, broken links, and pages not being indexed. We used these insights to prioritize fixes that would immediately impact search visibility, ensuring all valuable content was discoverable by search engines.

Site Speed and Mobile Optimization

Next, we focused on improving site speed and mobile usability, key factors in search rankings. We optimized server response times, compressed images, and implemented lazy loading for faster page loads. Additionally, we enhanced mobile experience by refining the responsive design, ensuring seamless navigation. These changes boosted user engagement and improved rankings, particularly in mobile search results.

Technical SEO Error Resolution

We systematically addressed all identified technical SEO errors, including fixing broken links, removing duplicate content, and properly configuring canonical tags. We also optimized site architecture to improve crawlability. This step ensured that search engines could efficiently index all critical pages, eliminating barriers that had previously hindered Swagbucks' visibility and performance.

Structured Data and Schema Markup Implementation

Finally, we implemented structured data and schema markup across Swagbucks’ site to enhance search engine understanding of the content. This led to improved rich snippets and featured results, making Swagbucks more prominent in search engine results pages (SERPs). By aligning content with search engine algorithms, we maximized visibility and click-through rates, driving significant organic growth and revenue.